This handbook is the foremost resource on teamwork for both leaders and team members.
High-performing teams can only exist when they revel in discovery, battle well, grow together, and live their purpose. This handbook is the foremost resource on teamwork for both leaders and team members.
Having sold over 800,000 copies in its first edition, the second edition expands the scope and takes the methodology to the next level in:
- New team start up
- Team growth
- Team roles and responsibilities
- Meeting skills
- Conflict resolution
- Problem solving
- Sponsor and management responsibilities
- Discussion management
- Decision-making methods
- Basic improvement tools
"We chose The Team Handbook Second Edition to support our total quality efforts at Lenox because it is easy to use, easy to adapt, and easy to reference. Using the handbook and overhead transparencies, we've developed excellent short modules and the most effective two-day continuous improvement training we've ever done."
Dave Sommers, Director of Quality
Lenox China, Pomona, NJ
Oriel Incorporated, 3800 Regent Street, Madison, WI 53705. Tel: 608-238-8134; Fax: 608-238-2908.