News | July 3, 2003

FARO Announces Certified, Pre-Owned CMM Program with 2-Year Warranty

Source: FARO Technologies Inc.

Lake Mary, Fla. – July 3, 2003 – FARO Technologies, Inc. recently launched the Certified Pre-Owned FaroArm Program in an effort to make its portable CMM technology more accessible to manufacturers with limited budgets.

"With the release of our new FARO Gage, Platinum Arm and Laser Tracker, many satisfied customers have traded in their old Arms for our next-generation technology," said FARO President & CEO Simon Raab. "Our products are built to last, so we developed the Certified Pre-Owned FaroArm Program. It has enabled us to restore and re-sell them at dramatic discounts."

Each FaroArm undergoes a comprehensive inspection and reconditioning process by trained professionals, ensuring that the Arm maintains peak performance over time. The operation audit includes:

  • Every feature and component undergoes extensive diagnostics

  • Any component that doesn't meet or exceed FARO's standards is replaced with a brand-new part

  • All repairs are made in the same facility to ensure the product performs as well as new FARO products

  • The exterior is cleaned and restored to a like-new condition

  • Finally, the product undergoes certification for Cal-Cert, ASME B-89, and ISO 10360-02

In fact, the Company is so confident in the quality of its Certified Pre-Owned FaroArms that each comes with a two-year warranty, which is twice the warranty of its brand-new FaroArms.

"Our reconditioning process is the benchmark of the portable CMM industry, so we doubt our customers will even need to use the warranty," said Director of Customer Service Brad Lloyd. "But it does provide peace-of-mind knowing that FARO stands behind its products more than any other CMM manufacturer."

About FARO

FARO Technologies, Inc. (NASDAQ: FARO) and its international subsidiaries design, develop, and market software and portable, computerized measurement devices. The Company's products allow manufacturers to perform three-dimensional inspections of parts and assemblies on the shop floor. This helps eliminate manufacturing errors, and thereby increases productivity and profitability for a variety of industries in FARO's worldwide customer base. Principal products include the FARO Gage(R), Platinum and Titanium FaroArms(TM), Control Stationâ measurement system, the FARO Laser Tracker(R) and a CAM2(R) family of advanced CAD-based measurement and reporting software. FARO Technologies is ISO 9001 certified and Guide 25 approved. Learn more at